Terms and Conditions for BRILLIANT Solutions

Please read our Terms and Conditions (further referred to as "Agreement") carefully. This Agreement contains important information about the use of our website and services. By accessing the website, signing up, placing an order, or using any of the services provided, you agree to enter into a legally binding agreement with BRILLIANT Solutions (the "Company").

The Company reserves the right to change, amend, revise, or modify any provisions of this Agreement at its discretion.

You agree to review this Agreement prior to each use of the website. If you do not agree with the terms, you should not use the website and leave it as soon as possible.

By continuing to use the services after changes to the Agreement have been posted, you agree to be bound by the updated version.

If you wish to terminate this Agreement, you may request to have your account deleted from our database and cease using the website and services.

The collection, processing, and transfer of personal data are governed by our Privacy Policy, which includes the use of cookies as part of this Agreement.

DEFINITIONS

1.1. Agreement refers to these Terms and Conditions.
1.2. Company means BRILLIANT Solutions, the entity providing business services to clients as outlined in this Agreement.
1.3. Website refers to the website owned and operated by the Company, which is publicly available on the internet.
1.4. Service Provider refers to individuals who provide business services to the Company’s clients on a freelance or contract basis.
1.5. You, Client, User refers to any person using the website or services or placing an order with the Company.
1.6. Order is an electronic request for a paid service from the Client.
1.7. Product refers to the result of a completed order in an electronic format.
1.8. Support Team refers to the Company's team responsible for assisting and coordinating the order process.
1.9. Quality Assurance refers to the department responsible for monitoring and evaluating the quality of services provided.
1.10. Messaging System refers to the communication system between the Client, Support Team, and Service Provider.

2. Nature of Services and Terms of Use

2.1. The Company provides services that allow the Client to engage with qualified professionals for business solutions and services tailored to the Client’s specific needs. The Company does not guarantee any specific outcome or success based on the use of the services provided.

2.2. The Company does not ask Clients to provide sensitive information, including but not limited to age or personal identification, unless required for specific services. Use of the Company’s services by minors under 16 years of age is allowed only with parental consent.

2.3. Misuse of the website, such as placing orders using false information or on behalf of someone else without consent, is a violation of this Agreement.

3. Order Process

3.1. Placing an Order: Clients are responsible for providing accurate contact information and details when placing an order. Failure to provide valid information may affect the completion of the order and may result in the forfeiture of any implied guarantees.

3.2. Provided Information: The information supplied by the Client will be used by the Company to complete the requested service. Clients are advised not to disclose sensitive personal information when communicating with Service Providers.

3.3. Discounts: Discount codes must be applied during order placement and cannot be retroactively applied.

3.4. Instructions: Clients must provide full and accurate instructions to ensure the correct completion of the service. The Company is not responsible for incomplete or incorrect orders if the Client fails to provide the necessary information.

4. Delivery and Downloading Policy

4.1. The Company aims to deliver services promptly and efficiently but is not responsible for issues such as spam filters, incorrect email addresses, or internet access issues that are beyond its control.

4.2. In the event of delivery issues, Clients must notify the Company’s Support Team for assistance.

4.3. Clients are responsible for downloading the completed product in a timely manner.

5. Termination and Cancellation

5.1. The Company reserves the right to cancel any order due to non-cooperation or fraudulent activity by the Client. In such cases, refunds are not guaranteed and are subject to the Company’s discretion.

5.2. Clients may request to cancel an order at any time prior to its completion.

6. Revision Policy

6.1. The Company offers free revisions within 30 days of order completion, provided the revision request is within the scope of the original order. Requests that fall outside of the original requirements will be treated as new orders.

6.2. The Company reserves the right to limit or decline revisions in cases of unreasonable requests or abuse of the revision policy.

7. Satisfaction Guarantee

7.1. The Company offers a satisfaction guarantee, including free revisions if the Client does not receive a desired outcome within 30 days of order completion, subject to the terms outlined in this Agreement.

8. Promotional Materials

8.1. The Company reserves the right to send Clients promotional emails or notifications about new services or special offers.

8.2. Clients may opt-out of receiving these communications at any time via the unsubscribe link in the email or by contacting the Support Team.

9. Waiver of Breach

9.1. The Company’s failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision of this Agreement.

9.2. No waiver by the Company shall be construed as a waiver of any subsequent breach.

10. Amendments

10.1. The Company reserves the right to amend or modify this Agreement at any time. It is the Client's responsibility to review the Agreement regularly for changes. Continued use of the website or services constitutes acceptance of any revised Agreement.

11. Entire Agreement

11.1. This Agreement, along with the Privacy Policy and any other policies referenced, constitutes the entire agreement between the Client and the Company. Any prior agreements, whether verbal or written, are superseded by this Agreement.

12. Severability

12.1. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

13. Governing Law

13.1. This Agreement shall be governed by and interpreted in accordance with the laws of the jurisdiction where the Company is based.

14. Place of Suit

14.1. Any legal proceedings arising from this Agreement shall be brought in the appropriate courts where the Company has its principal place of business.

15. Termination of Use

15.1. To terminate this Agreement, the Client may request to delete their account by contacting the Support Team directly.